Guidelines for using the facilities

Entering the Centre

  • Hand sanitizer dispensers are available at the reception entrance and desk.
  • Customers are asked to observe 2 metre distance markings when queuing.
  • Masks are not essential but may be worn if preferred.
  • The reception desk now has plexiglass screens mounted for customer & staff protection.
  • We ask that you pay by card where possible.
  • Reception staff have been provided with mask and visors and may choose to wear one or both.
  • Reception staff will regularly clean and disinfect all areas and surfaces in the reception area.
  • Reception toilets & viewing area will be closed to the public.
  • Vending machines will be unavailable.



Swimming Pool


  • Session are worked on a first come, first served basis.
  • Please arrive no earlier than 10 minutes before each session time.
  • A Covid declaration form must be completed for each visit to the centre.
  • A one way system is in place with floor markers throughout the centre.
  • Family bookings are asked to share cubicles where possible.
  • Where possible please arrive “beach ready”.
  • Under 12’s will not be permitted access unless accompanied by a paying adult.
  • Sessions will run for 60 minutes in total, this includes 45 minutes pool time & 15 minutes to rinse and change.
  • Lifeguards will signal the end of each session whereby you will be asked to vacate the swimming pool observing the one way system.
  • A 2 metre distance should be maintained between customers and staff. Members of the same household may stay in a cluster insuring a 2 metre distance is maintained from others.
  • The health suite and grooming area will remain closed.
  • Lockers will be available but at a reduced capacity.
  • Lane swimmers should observe normal etiquette when swimming, keeping to your lane.
  • Please spend as little amount of time as possible in changing areas both when entering and exiting the pools.
  • Staff will clean and sanitize changing areas, toilets and pool area throughout the day and also after each session.
  • Hats must worn and are available for purchase only.








  • The gym will operate on a first come first served basis.
  • Hand sanitizer will be available in the gym.
  • Disinfectant and blue paper towels will be available throughout the gym.
  • Users are asked to arrive in training gear as access to the changing area and showers will not be permitted.
  • All gym user must bring a towel with them and bottled water as the water fountains and vending machines will be unavailable.
  • 2 metre distancing must be observed at all times.
  • A face mask must be worn when spotting for the duration of the session.
  • Users are asked to clean down equipment after use.
  • Staff will regularly clean and disinfect areas of the gym.
  • Every second piece of cardio equipment will be out of use to ensure proper social distancing is observed.
  • Under 16’s may not use the gym unless accompanied by a paying adult.



Fitness Classes (Not permitted under level 3 guidelines.)

  • Fitness classes must be prebooked & prepaid.
  • A Covid declaration must be completed for all fitness class attendees.
  • Hand sanitizer will be available in the studio.
  • Users must bring their own mat for attending classes.
  • All classes will operate under current social distancing rules.
  • Class numbers will be reduced in line with government guidelines.
  • Changing rooms & shower facilities will not be available to those attending fitness classes.

If you are feeling unwell or have any symptoms of COVID-19 please do not attend the facilities.

If you become unwell while using the facilities please alert a member of our team immediately.


Guideline for using the facilities